The description of work, explanation of quality, and expectations were carefully discussed in the bid process. In every case, Bill had the answers I wanted in a bid for high quality work. Bill is extremely knowledgeable and professional. We knew exactly what would be done and the quality to expect. The crew showed up on time and the prep work took twice as long as the painting which is exactly the way it should be. The workers knew what they were doing and they performed their work with exacting standards. Stucco was patched, sanding and scraping were precise. They were very careful with our property and did absolutely no damage. No short cuts were taken! Every day, the clean up made our home livable.

Chosen paint colors were applied to the house to make sure we liked what we chose. The crew was well-trained, polite, and took obvious pride in their work. No one on the crew was a slacker or a day worker. They worked long and hard and when asked if they were well-paid, said YES. “If we do a good job, we have a lot of work!”

For the final inspection, no problems were found anywhere. No drips, no dirt painted over, no over-sprays on windows, no globs. For a house built in 1960, this paint job corrected years of short-cuts and abuse. Old attachment screws that had been left in the walls and just painted over in the past were removed (with permission first), holes were patched, and now the walls are clean and like new. Every decision that had to be made was an improvement in past paint jobs.

This was a three day job of long days. When the house was finished, the clean up was as perfect as the paint job. By the time the crew (enough men to do the job in a reasonable amount of time) were finished with the clean up, there was no evidence that they had been here. No paint drips on anything around the house.

Now we will hire this company to do the interior of the house. I no longer dread the prospect of working with painters!

Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A

Elaine G.
Santa Barbara, CA 93105

Category:
Painting – Exterior

Services Performed:
Yes

Work Completed Date:
October 03, 2011

Hire Again:
Yes

Home Build Year:
1960

Description Of Work:
Extensive cleaning, prep, painting walls and trim, clean up afterwards: whole house.
Member Comments:

Additional Questions Answered when completing this report
How much did the final cost compare to the original estimate? right on

How does the value of the work compare to the price? I got more than my money’s worth

How far in advance did you schedule the work? more than 2 weeks

Did you find the company through Angie’s List? yes

If yes, which source(s)? website

Why did you choose this contractor? reputation

Have you used this company before? this is the first time I’ve used this company

What did you like most about this contractor? Professionalism, knowledge of quality work

What did you like least about this contractor? He’s busy and you wait your turn, but the best people are busy!

What surprises came up during the course of the work? Nothing but good things.

What words of advice would you give other members considering this contractor? Wait your turn. You’ll be glad you did.

What words of advice would you give this contractor? Write a book on what to expect from a good paint job. Many people have no idea of the questions to ask.

This is your space. Feel free to give us your two cents … or quote your favorite movie? Leave low-bid contractors for government work. Pay skilled craftsmen what they deserve.

Bill is very easy to work with, exceedingly patient and was very accommodating to questions on color ideas and project content.  His team did outstanding prep work (wash, sand, calking) and applied 2 full coats of quality paint, as apposed to other competitive bids I received which stated “paint to cover”.  As written elsewhere on Pac West testimonials, you can be very comfortable leaving your home open to the paint crew.

They are extremely trusting, polite and hard working.  Their attention to detail is exceptional.  We will certainly use Bill and his team again in the future and PacWest receives our highest recommendation.  Thanks for a job well done!

Jay and Rosie G.
Santa Barbara, Ca

Mike F.

Santa Barbara, California