Recommend: Yes

Rating: 5. Excellent

City: Port Hueneme

Service: Interior Painting

The description of work, explanation of quality, and expectations were carefully discussed in the bid process. In every case, Bill had the answers I wanted in a bid for high quality work. Bill is extremely knowledgeable and professional. We knew exactly what would be done and the quality to expect. The crew showed up on time and the prep work took twice as long as the painting which is exactly the way it should be. The workers knew what they were doing and they performed their work with exacting standards. Stucco was patched, sanding and scraping were precise. They were very careful with our property and did absolutely no damage. No short cuts were taken! Every day, the clean up made our home livable.

Chosen paint colors were applied to the house to make sure we liked what we chose. The crew was well-trained, polite, and took obvious pride in their work. No one on the crew was a slacker or a day worker. They worked long and hard and when asked if they were well-paid, said YES. “If we do a good job, we have a lot of work!”

For the final inspection, no problems were found anywhere. No drips, no dirt painted over, no over-sprays on windows, no globs. For a house built in 1960, this paint job corrected years of short-cuts and abuse. Old attachment screws that had been left in the walls and just painted over in the past were removed (with permission first), holes were patched, and now the walls are clean and like new. Every decision that had to be made was an improvement in past paint jobs.

This was a three day job of long days. When the house was finished, the clean up was as perfect as the paint job. By the time the crew (enough men to do the job in a reasonable amount of time) were finished with the clean up, there was no evidence that they had been here. No paint drips on anything around the house.

Now we will hire this company to do the interior of the house. I no longer dread the prospect of working with painters!

Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A

Elaine G.
Santa Barbara, CA 93105

Category:
Painting – Exterior

Services Performed:
Yes

Work Completed Date:
October 03, 2011

Hire Again:
Yes

Home Build Year:
1960

Description Of Work:
Extensive cleaning, prep, painting walls and trim, clean up afterwards: whole house.
Member Comments:

Additional Questions Answered when completing this report
How much did the final cost compare to the original estimate? right on

How does the value of the work compare to the price? I got more than my money’s worth

How far in advance did you schedule the work? more than 2 weeks

Did you find the company through Angie’s List? yes

If yes, which source(s)? website

Why did you choose this contractor? reputation

Have you used this company before? this is the first time I’ve used this company

What did you like most about this contractor? Professionalism, knowledge of quality work

What did you like least about this contractor? He’s busy and you wait your turn, but the best people are busy!

What surprises came up during the course of the work? Nothing but good things.

What words of advice would you give other members considering this contractor? Wait your turn. You’ll be glad you did.

What words of advice would you give this contractor? Write a book on what to expect from a good paint job. Many people have no idea of the questions to ask.

This is your space. Feel free to give us your two cents … or quote your favorite movie? Leave low-bid contractors for government work. Pay skilled craftsmen what they deserve.

Other painters would just give me a number right then. I didn’t trust that they could really see the extent of the work that needed to be done. Bill got it. He knew the house was in bad shape and needed a ton of good, detailed prep work. He seemed to love the idea of turning our peeling paint and cracking stucco into a great looking house.

Scheduling the job was challenging because Bill is busy and in demand! Also, the weather was not cooperating and we were having lots of fall rain. When the job got started, there were 4 to 5 guys here every day for 6 days. They traveled to our house in Northridge from Ventura (an hour’s drive), and Bill himself came by most days. The prep for the painting was detailed and exactly what I thought his crew would do.

Bill also recommended a great carpenter, Adam Hamilton, who did some awesome and much appreciated work for us too! I can’t really explain how much it means to us that they were so detailed and careful with our house. The paint and the house looks really beautiful now.

Bill didn’t charge a penny over his original estimate and my interactions with him over the whole process was great. He and his crew accommodated our crazy schedules and were willing to work the weekend to get the job done.

Finally, just this morning, I could hear someone say as they were walking by, “Wow, look at that house. What a nice house!” Thanks Bill and your crew!

Daniel D.

Northridge, Ca

I went online in search of interior house painters and found the Pacific West painting website. The reviews that I read brought me to picking up the telephone and calling for an estimate.

The owner, Bill, was very knowledgeable, personable and patient. I had an unusual situation where we decided to move and had three weeks to make everything happen.

Bill was able to meet with us the very next day, provide solid feedback about colors and shades based on the lighting conditions in our apartment. He called with a reasonable estimate, informed me that he only uses the highest quality paint and assured me that our place would be finished in a couple of days.

His crew was on time both days, was very friendly and considerate of our neighbors ensuring that the noise level was at a minimum and were true professionals.

The painting exceeded my expectations and when they had finished, the place was so clean that you would not know they were even there. The entire experience was effortless on our part and we were quite happy that the apartment was move in ready when they left.

Great crew, great company, absolutely reliable and very reasonable in cost vs. value. You would be remiss if you did not at least give them the opportunity to show you what they have to offer.
Fred B.
Camarillo, CA

My house looks incredible. Its like an entirely new home.
Your crew is outstanding! You should feel blessed to have such a hard working group of guys.
No detail left unaddressed.
Thanks so much!

Adam & Ann H.

Thousand Oaks, Ca